diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7418523931
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To access the app, simply enter your registered mobile number and verify the OTP (One-Time Password) sent to you. This will log you in securely, eliminating the need for a password or email login. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After that, click on the "send OTP" option and wait for the verification code to arrive. If you don't receive the OTP within the given time, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC details to the customer support via email to complete the account transfer. This will help facilitate a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features. Once installed, you can start playing the app as normal.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, with bonus funds not being eligible for withdrawal. This means users can access their winnings, but not the bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the app's typically swift processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If there's a delay, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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